REFUNDS and EXCHANGES
LaserJOT currently ships only to Canada and the U.S. and we offer a 100% Love Guarantee!
We have a 15-day return policy. You will LOVE your LaserJOT, or we will take it back! We are happy to accept return or exchange requests for any reason in the first 15 days of purchase. To be eligible for a return, your item must be in the same condition that you received it in.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you would like to return or exchange your order or if there is an issue with the frame you received, please email us at firstname.lastname@example.org.
We will process your refund or exchange order once the return has been received.
Our items are made to order by hand and can take up to 10 days to assemble and ship. Shipping times will vary with location. Tracking details will be emailed to you once your order has shipped.
Each LaserJOT celebrity autograph frame comes with a Certificate Of Authenticity.